Privacy Policy
At The Best Hospitalists, we are committed to protecting the privacy and confidentiality of our patients’ personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information related to our services, including Hospitalist Services, Intensivist Services, Telehealth Care, Anesthesia Services, Professional Internships, and all other services provided by our organization.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, address, phone number, email address, date of birth, and insurance information when you engage with our services.
- Medical Information: As part of providing healthcare services, we collect medical information, including but not limited to, medical history, diagnoses, treatment plans, lab results, and medication details.
- Usage Data: We may collect information about how you access and use our telehealth platforms, websites, and other digital services, including IP addresses, browser types, and usage patterns.
- Provision of Services: We use your personal and medical information to provide, manage, and coordinate your healthcare services, including Telehealth Care, EMR management, and consultations.
- Communication: We may use your contact information to communicate with you regarding your care, appointments, and follow-up services. This includes sending you reminders, test results, and other health-related information.
- Billing and Payments: Your information may be used to process billing and insurance claims, and to ensure that services provided are properly documented and reimbursed.
- Training and Quality Assurance: In some cases, your information may be used for training healthcare professionals, quality assurance, and improving the services we provide.
- Healthcare Providers: We may share your information with other healthcare providers involved in your care, including specialists, labs, pharmacies, and other medical facilities, to ensure comprehensive and coordinated care.
- Business Associates: We may share your information with third-party service providers who assist us in operating our services, such as billing companies, IT support, and data storage providers. All business associates are required to protect your information and use it only for the purposes specified by us.
- Legal Requirements: We may disclose your information if required to do so by law, such as in response to a court order, subpoena, or government investigation.
- Public Health and Safety: Your information may be shared for public health activities, such as reporting certain diseases, notifying appropriate authorities about potential threats to public safety, or preventing or controlling disease outbreaks.
- Protection Measures: We implement a variety of security measures, including encryption, secure access protocols, and regular security audits, to protect your personal and medical information from unauthorized access, use, or disclosure.
- Access Control: Access to your information is limited to authorized personnel who need it to perform their job functions. We require our employees, contractors, and business associates to adhere to strict confidentiality agreements and data protection standards.
- Access to Information: You have the right to access your personal and medical information. You may request copies of your records, request corrections, or inquire about how your information has been used or shared.
- Privacy Preferences: You have the right to request restrictions on how your information is used or shared, and to specify your communication preferences, including how you wish to receive information from us.
- Right to Withdraw Consent: You may withdraw your consent for the use of your information in certain situations, except where required by law or necessary for the provision of services.
- Email: [email protected]
- Phone: +1 (903) 533-9321
- Address: 2405, Brisbane Lane Plano Texas 75075